Refund Policy
Digital products carry different risks than physical goods, so please read how we handle problems before you buy.
No guarantee, by design
We do not offer an automatic replacement or refund guarantee on delivered accounts. Social platforms can restrict or lock accounts for reasons outside our control at any time after delivery, so we cannot promise a fixed outcome for every case.
Reporting an issue
If an account you received does not work as expected, contact us on Telegram at https://t.me/your_support_account with your order number and a description of the problem. The sooner you report it, the easier it is for us to check what happened.
How we review a report
Our team looks at your order against our checker logs from before and after delivery, and considers the details you have shared. We evaluate each case on its own rather than applying a single blanket rule.
Possible outcomes
Depending on what we find, we may redeliver a replacement account if stock allows, issue store credit through a coupon, or process a refund. Which option applies is at our discretion and depends on the specifics of your case; we cannot promise a particular outcome or timeframe in advance.
Exclusions and abuse
This policy does not cover issues caused by how an account was used after delivery, and we reserve the right to decline a claim where we find evidence of abuse of our checkout or support process, including repeated or fraudulent reports.
Frequently asked questions
How can I report a delivery issue?
If an account you received does not work as expected, contact us on Telegram at https://t.me/your_support_account with your order number and a description of the problem. The sooner you report it, the easier it is for us to check what happened.
What outcomes can a review lead to?
Depending on what we find, we may redeliver a replacement account if stock allows, issue store credit through a coupon, or process a refund. Which option applies is at our discretion and depends on the specifics of your case; we cannot promise a particular outcome or timeframe in advance.
Last updated: 2026-09-21